Mortgage FAQs

A: If you have a TexasBank checking or savings account:

1. Login to Online Banking or mobile app.
2. Go to Transfers from the menu.
3. Click “Make a transfer.”
4. In the “From” account, click and select the account to pay the mortgage with.
5. In the “To” account, click and select the mortgage to pay.
1. If a payment is due, the payment amount will show for the user and autofill. User can edit if necessary.
6. Review details and click “Submit.”

If you do not have an internal account to use to pay your TexasBank mortgage:

1. Login to website or mobile app.
2. Go to Transfers from the menu.
3. Click “+ External account.”
4. Type in your password.
5. Fill out the external account details.
1. Account Name – Nickname the account.
2. Routing number
3. Account number
4. Select account type – Only Checking or Savings allowed.
6. Review details and click “Submit.”
1. This forces the system to send 2 small micro deposits to the external account.
7. Once the external account has received the micro deposits (Normally 1-3 business days), login to the website or mobile app.
8. Go to Transfers from the menu.
9. Click on “External accounts.”
10. Click on the external account you added previously.
11. Type in the 2 micro deposit amounts.
12. Click “Confirm.”
13. Go to Transfers from the menu.
14. Click “Make a transfer.”
15. In the “From” account, click and select the account to pay your mortgage with.
16. In the “To” account, click and select the loan to pay.
1. If a payment is due, the payment amount will show for the user and autofill. User can edit if necessary.
17. Review details and click “Submit.”

Q: Can I still make my mortgage payments via Pay My Mortgage (eStatus Connect) portal?  
A: No, Pay My Mortgage (eStatus Connect) portal is longer be available.  To make an online mortgage payment after the upgrade, login to Digital Banking located at the top right-hand corner of the TexasBank website.

Q: I think I just downloaded the new TexasBank app.  It says mortgage in the middle of the icon.  Is this the right one?  
A: No.  The new app does NOT have mortgage in the icon.  

Q: How do I login to the new digital banking to pay my mortgage payment with TexasBank?  
A: Login for the first time with your existing username and the last 4 digits of your tax id number (SSN/ITIN/EIN). Then you will create your own password. 

UPDATED 6/17/24
Q:  If I enrolled in eStatements in the old Pay My Mortgage system for my mortgage account, do I need to enroll in the new system? 
A:  Yes.  You will need to enroll in eStatements in the new system.